Thank you for visiting our Site. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website https://nateshives.com/ (our “Site”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

We are committed to maintaining the privacy and security of your personally identifiable information (“Personal Information”) as you visit the Site and communicate through us via email, text or other electronic messages and/or through mobile and desktop applications.  This Privacy Policy explains our commitment to protect the Personal Information we collect, use, or disclose through the Site.  Please carefully read this Privacy Policy, which is incorporated into, and made a part of, the Terms of Use.

What Personal Information Do We Collect From The People That Visit Our Sites?

When ordering or registering on our Site, as appropriate, you may be asked to enter your email address or other details to help you with your experience.  Personal Information includes, but is not limited to, your (i) name, (ii) physical address, (iii) phone number, and (iv) e-mail address.  We may maintain a record of this information.  Personal Information does not include anonymous or aggregate information that does not identify you as an individual.

What Non-Personally Identifiable Information Do We Collect?

To help us tailor the Site to the needs and interests of our visitors, we may use automatic data collection technologies to collect various types of information about you, your equipment, browsing actions and patterns that do not identify you personally such as the products you purchase, the services you use, the frequency of such purchase and uses, the type of browser you are using, the type of operating system you are using, the domain name of your Internet service provider, the length of time you spend on the Site, which pages you visited within the Site, which site you visited before coming to ours, and which site you accessed when you left the Site.

When Do We Collect Information?

We collect information from you when you register on our Site, place an order, signup to our newsletter, fill out a form submission or enter other information on our Site.

How Do We Use Your Information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the Site, or use certain other Site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To fulfill your requests and product or service orders.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
• To provide you with information on products, specials, newsletters, promotions and other services we provide.
• For targeted ads online or through social media.
• For marketing research.
• To enforce the terms and conditions of this Privacy Policy or the Terms of Use.
• To provide to third parties to maintain and/or operate the Site.
• To give to our business partners and third-party vendors that provide services or products selected by you.
• To protect your personal safety and the personal safety of our users and the public in general (whether in emergency situations or otherwise).
• To comply with the law or governmental or regulatory requirements, in response to legal process, to enforce our Site policies or to protect the rights, property or safety of the Company and others, as otherwise permitted or required by law.
• To provide to our affiliates and subsidiaries.

As set forth in this Privacy Policy, we will only share Personal Information to third parties as is necessary to operate our business.  We will not sell your Personal Information to third parties except as set forth in the Business Transactions section of this Privacy Policy.

If you do not consent to the way in which we may use your Personal Information, please do not submit any Personal Information to us.

How Do We Protect Visitor Information?

Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when you place an order or enter, submit, or access your information to maintain the safety of your Personal Information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

We place a priority on protecting your Personal Information and take commercially reasonable measures to secure and protect such information.  However, we cannot guarantee that any electronic commerce is totally secure.  There is no guarantee that Personal Information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.  We have no control over the information collected by your Internet service provider or your employer (if the Site is made available to you through your employer or if you send us Personal Information through your employer-provided email account) or information that you disclose in a public forum.

Do We Use Web Trackers?

Yes.  We use cookies, pixels, and other similar tracking technologies (collectively “web trackers”) that enable the Site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use web trackers to:

• Help remember and process the items in the shopping cart.
• Understand and save your preferences based on previous or current site activity, which enables us to provide you with improved services for future visits.
• Generate and keep track of targeted advertisements.
• Compile aggregate data about Site traffic and Site interactions in order to offer better Site experiences and tools in the future.

We share the data collected through web trackers with third parties, including for the purpose of targeted advertising. We may also use trusted third-party services that place web trackers on the Site and track  data on our behalf.

You can choose to have your computer notify you each time a web tracker is being sent, or you can choose to turn off all web trackers. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your web tracker settings.

If you disable web trackers, some features will be disabled and some of our services will not function properly. However, you can still place orders.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personal Information except as expressly set forth herein.

Third-Party Links

We do not include or offer third-party products or services on our Site.

Demographics and Interests Reporting

We have implemented demographics and interests reporting.  We, along with third-party vendors, such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Collection of Information by Third-Party Sites

The Site may contain links to other Internet sites.  In addition, we may have a third-party payment processor who collects Personal Information when you purchase and pay for products, which it may pass on to us.  These other sites may have different privacy policies and this Privacy Policy does not apply to such other sites.  We have no responsibility or liability for the content and activities of these linked sites.  Any such third party that collects your Personal Information may use the information in accordance with its terms and conditions of use (and related privacy policies), which may be different from this Privacy Policy.  We are not responsible for any information collected by such third parties and/or how such information is used or maintained.  We have no authority to make any representations or commitments on behalf of any third party.

Unsubscribing and Opting-Out

If you have opted-in to receive status updates regarding our products or services, you may opt-out, at any time, from receiving any such status update by selecting the appropriate option on the informational page for such product or service located on the Site.

Business Transactions

We reserve the right to transfer any and all information that we collect from visitors, or that we otherwise collect concerning or in connection with the Site, including Personal Information, to a third party in the event of a sale or other transfer of assets or of any portion of our business.  In the event we enter a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred.

We may also disclose Personal Information:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To third parties to market their products or services to you if you have not opted out of these disclosures.
• To fulfill the purpose for which you provide it.

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Nature Nate’s, our customers, or others.

• For any other purpose disclosed by us when you provide the information.
• With your consent.

Changes to the Policy

We may amend this Privacy Policy at any time without specific notice to you.  The most recent form of this Privacy Policy will be posted at all times on the Site, and you should review this Privacy Policy each time upon visiting or using the Site.  You agree that each time you enter or use the Site, you accept and comply with, and agree to be bound by, this Privacy Policy, as modified.  If you do not agree to any provision of this Privacy Policy or to any modification to this Privacy Policy, please do not use the Site.

How does our Site handle do not track signals?

We delete customer data upon request.

Does our Site allow third-party behavioral tracking?

It’s also important to note that we allow third-party behavioral tracking.

Your California Privacy Rights

California Shine the Light Law

We collect various types of Personal Information about you during the course of your relationship with us.  Under California law, if you are a resident of California, you may make a written request to us about how we have shared your information with third parties for their direct marketing purposes.  If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests in 2023 will receive information regarding 2022 sharing activities).  To obtain this information, please contact us at customercare@naturenates.com.  Furthermore, in response to your written request, we will provide you with a notice describing the cost-free means to opt-out of our sharing your information with third parties with whom we do not share the same brand name, if the third party will use such information for its direct marketing purposes.  Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.

California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 (collectively, “CCPA”)

If you are a resident of California, the CCPA grants you the following specific rights regarding your Personal Information.  This section should be read together with the rest of our Privacy Notice, which includes other important information about our handling of your personal data.

We collect and share Personal Information as set forth below:

• Right to Know.

You have the right to submit a verifiable consumer request that we disclose the following to you in a readily useable format covering the 12-month period preceding your request:

• The categories of Personal Information we have collected about you.
• The categories of sources of the Personal Information we have collected about you.
• The business or commercial purpose(s) for collecting Personal Information.
• The categories of third parties with whom we share Personal Information.
• The specific pieces of Personal Information we have collected about you.
• The categories of Personal Information we have disclosed for a business purpose.

• Right to Correct or Request Deletion.

You have the right to request that we correct or delete any Personal Information that we have collected from you.  However, we are not required to comply with a request to delete, if it is necessary for us to retain the Personal Information in order to:

• Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise his or her free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
• Comply with legal obligations.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

• Right to Non-Discrimination.

You have the right to be free from discrimination when you exercise your consumer rights under the CCPA, including by:

• Denying you goods or services.
• Charging you a different price or rate for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Providing you a different level of quality of goods or services.
• Suggesting that you may receive a different rate for goods or services or a difference level or quality of goods or services.

• Right to Access.

You also have the right to request that we provide you with a copy of the specific pieces of Personal Information that we have collected about you, including any Personal Information that we have created or otherwise received from a third party about you (a “data portability” consumer request).  If you make a data portability consumer request electronically, we will provide you with a copy of your Personal Information in a portable and, to the extent technically feasible, readily reusable format that allows you to transmit the Personal Information to another third party.

• Exercising Your Rights.

In order to exercise your rights, you must submit a consumer request, which must then be verified.  You  must specifically describe if you request a Right to Know or consumer request or a data portability consumer request.  Generally, in order to verify your requests, we will compare the Personal Information we have about you to pieces of Personal Information we will request in the course of processing your request.  The Personal Information required for verification may include your name, email address, phone number, shipping address, or the date of your last purchase from us.  We will deliver a response to you within 45 days of receiving the verifiable consumer request.  Verifiable consumer requests to know may be submitted through one of the following methods:

• Call us at 469-452-4429; or
• Submit a request via email at customercare@naturenates.com entitled “CCPA Request.”

You may submit a request to know and receive a response twice within a 12-month period.

Under the CCPA, you may appoint an authorized agent to submit requests to exercise your rights on your behalf.  Should you choose to do so, for your and our protection, we will require you to verify your identity directly with us and directly confirm that you have provided the authorized agent permission to submit the request.  We note, should your authorized agent fail to submit proof that he or she have been authorized to act on your behalf, we will deny the request.

“Sale” of Your Personal Information

We have not “sold” consumers’ Personal Information for either monetary or other valuable consideration in the preceding 12 months, and do not “sell” the Personal Information of minors under the age of 16.

“Sharing” of Your Personal Information for Cross-Context Behavior Advertising

We “share” consumers’ Personal Information between our website and our ad and social media platforms for the purpose of advertising and do not have actual knowledge that we “share” the Personal Information of minors under the age of 16.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of Personal Information from children under 13, the Children’s Online Privacy Protection Act (“COPPA Rule”) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to or collect information from children under 13.  If we learn that we have collected Personal Information from a child under the age of 13, we will promptly delete that information.  If you believe we have collected Personal Information from a child under the age of 13, please contact us at customercare@naturenates.com.

Fair Information Practices Principles

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe.  The Principles include notice/awareness; choice/consent; access/participation; integrity/security and enforcement/ redress, which we follow.  We will notify the users via email within one business day should a data breach occur.

Other State Privacy Laws

The Texas Data Privacy and Security Act (“TDPSA”)  provides Texas residents with rights to:

• Confirm whether we process their Personal Information.
• Access and delete certain Personal Information.
• Correct inaccuracies in their Personal Information, taking into account the information’s nature and processing purpose.
• Data portability.
• Opt-out of Personal Information processing for:

• targeted advertising;
• sales; or
• profiling in furtherance of decisions that produce legal or similarly significant effects .

• Revoke consent to process sensitive personal data.

To exercise any of these rights please call us at 469-452-4429; or submit a request via email at customercare@naturenates.com entitled “TDPSA Request.” To appeal a decision regarding a consumer rights, please contact us at customercare@naturenates.com.

We also do not meet the eligibility conditions outlined in the Virginia Consumer Data Protection Act, Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, the Oregon Consumer Privacy Act, and the Montana Consumer Data Privacy Act, or the Florida Digital Bill of Rights and are therefore are not subject to the requirements of these laws. For specific information related to your ability to access and correct your personal information, please contact us at customercare@naturenates.com.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

If at any time you would like to unsubscribe from receiving future emails, you can email us at customercare@naturenates.com and we will promptly remove you from ALL correspondence in accordance with the CAN-SPAM Act.

Consent to Processing of Personal Information in United States

The Site and Services are intended for users in the United States.  If you are visiting the Site from a location outside the United States, your connection will be through servers located in the United States.  All information you receive from the Site will be created on services located in the United States, and all information you provide will be maintained on web servers and systems located within the United States.  The data protection laws in the United States might not be the same as those in your country.  Accordingly, your Personal Information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your Personal Information.

Contacting Us

If there are any questions regarding this Privacy Policy you may contact us using the information below.

naturenates.com
Address,7210 Virginia Pkwy, #6849
McKinney, TX 75071
USA
customercare@naturenates.com